Which products are eligible for returns and warranties?Updated a day ago

Not all products fall under the same return window or warranty coverage. Here’s a breakdown by product category:

30-Day Money Back Guarantee + 365-Day Warranty
These products include both a satisfaction guarantee and full manufacturer’s warranty:

• High-Capacity Hydrogen Inhalers (900 mL, 1500 mL, 3000 mL)
• High-Capacity Hydrogen Inhalers (Used or Refurbished models)
• ZenFlow Hydrogen Water Machine

30-Day Money Back Guarantee (No Warranty)
These products can be returned within 30 days, but are not covered by warranty:

• Hydrogen Water Bottles
• Molecular Hydrogen Tablets (unopened only; consumables have no warranty coverage)

KENCOS Pocket Inhaler

• Comes with a 30-day satisfaction guarantee.
• Used units are not returnable unless defective.

15-Day Money Back Guarantee (No Warranty)
These products have a shorter return window and no warranty:

• HydroGlow / Dermal Hydrogen Misting Device
• Inhaler Accessories
• Hydrogen Mats (Grounding & Sleeping Mats)